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Privacy Policy and Returns/Refunds

Privacy Policy 
 
Desert Bronze Glow acknowledges the importantce of safeguarding important information. This privacy statement therefore sets out how we use your information and the steps we take to ensure your priacy is kept private. Desert Bronze Glow offers self tanners, skincare and accessories sold online via desertbronzeglow.com. Our comapany is registered as Desert Bronze Glow DBA , St.George Utah 84790. If you have any queries or requests regarding this statement or our use of your personal information please contact us at ambernewby@desertbronzeglow.com.
How do we collect your information? 
When you use our website and purchase our products, we will collect your information in multiple ways. Most of the time you will enter your information automatically through the use of cookies. If you contact us through our website, socail media or email in regards of an order we will never ask for a banking informtion, we will only ask for full name and order number to locate that order. 
Internet Protocal (IP) address, Country Geolocation using IP address, Browsing data from Google Analytics.
 
 
What do we do with the information?
 
We will use the information we collect from you in a number of ways. For example, we will use it to fullful that order you have placed, where we have your consent to provide marketing updates. We will never sell your information to any third party. 
To fulfil our obligation to you:
We will collect your personal details, contact information and address so we can process and fulfil your order. 
We will send out emails to the address you provided so you can stay informed with the specails we run or any new products we launch. With your consent of course. You can at any unsubscribe to those marketing emails. 
We are required to keep certain records for reporting and accounting purposes. We also keep records of transactions and correspondent emails in event we need to defend ourselves in a complaint. 
Sharing your information with Shopifys:
Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you, and therefore hosts the data we collect from your order. 
Your data is stored through Shopifys data storage database and the general Shopify application on a secure server. 
Your purchase transactions data is stored only to complete your purchase. 
Returns and Refunds
We will only accept retuns on clothing and accessories with in 30 days of purchase. No returns or refunds on tanning mousses or skincare products. No refunds will be accepted for a prodcuts that have been open or are returned damaged. 
All shipping cost for retuns are responsibiltities of the customer and are non-refundable. We recomend using a tracking service to ensure your return has arrived back to us. 
To request a prodcut return please email us at ambern@desertbronzeglow.com